Abstract

This study explores the literature related to performance evaluation to aid the management of organizational units of public universities, identifying future research opportunities. A Systematic Review of Literature was carried out through the Knowledge Development Process - Constructivist. The resulting Bibliographic Portfolio consisted of scientifically relevant articles, freely available and aligned with the research theme, after which bibliometric and systemic analyses were carried out. At the end of this process, we identify as a research gap, the construction of a performance evaluation model that supports the management of organizational units of public universities, using a constructivist approach, leading to the construction of knowledge in the decision maker, using ordinal and cardinal scales, performing the integration of the indicators based on the knowledge of the decision maker and presenting levels of reference, allowing the generation of improvement actions.

Performance Evaluation; Public university; Systematic Review of Literature; ProKnow-C