This paper presents and discusses a case concerning environmental performance measurement (MDA), in which a multicriterial approach, the AHP, was used. The measurement took place in a manufacturing operation in the automotive industry, whose environmental management system (SGA) is certified according to ISO 14001: 2004. The methodology was developed in such a way that it is feasible to reproduce it in other industries or operations. The paper discusses business and environmental performance, justifying the need for a numerical index, in order to establish such performances. We propose the measurement methodology, in which we formulate hierarchical constructs for sustaining the index, weighed by the AHP and measured by indicators evaluated with historical data, available in the operation database. The index reached almost 85% of the maximum range. The measurement constructs are: solid wasting; effluent; natural resources; environmental management; and atmospheric emissions. The main improvement opportunities are: reduction in natural resources quantity requirement and atmospheric emissions.
Environmental performance measurement; environment performance control; environment indicator; environmental strategy; environmental performance modelling
