Abstract

The undergraduate dropout rate is a management concern and can generate many academic studies. In Brazil, the Ministry of Education annually conducts the Census of Higher Education. The different methodologies for calculating and analyzing indicators of school dropout rate are often considered imprecise and inconsistent, weakening their importance in public policies and strategies for control and improvement of educational services within higher education institutions. This exploratory study uses a quantitative technique and presents systematization for the school dropout rate analysis, using the Census as a data source. Looking for Census from 2009 to 2014, organizational knowledge can be systematically extracted. The proposed methodology contributes to the alignment between information technology and knowledge management. It is possible to develop solutions that facilitate and organize the sharing of ideas, good practices and data that can be transformed from the implicit to the explicit state, contributing to the managers and course coordinators to control evasion.

Keywords:
Evasion; Knowledge management; Census of Higher Education