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How much time does time have?: a study of managers’ time in the retail business in Belo Horizonte

The objective of this study was to describe and analyze the experience of time by managers in light of the five categories presented by Jaussi and Bluedorn (2007), namely: polychronicity, speed, punctuality, temporal depth and entrainment. The central topics were presented and discussed in theoretical framework and in a survey which was descriptive and essentially qualitative was performed, using mostly interviews to collect data from 20 managers of similar stores in the retail trade, in malls and on the streets of Belo Horizonte (MG). The data were analyzed using the technique of discourse analysis. It was observed that most managers adopt polychronic and accelerated behaviors. They are particular concerned with goals, demonstrating a high sense of punctuality. A distinctive preference of respondents in terms of temporal depth was not observed. From the analysis of the three processes of recording outlined by the authors - synchronous, leading, lagging - a clear relationship between time and power was observed, denoting the ambiguous, contradictory and fragmented face of management. Given the limitations of this study, suggestions for future research were to widen knowledge of the issues in Brazil.

Management; Manager; Time; Trade; Retail


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