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Educational intervention in social skills for Primary Care nurses

Intervención educativa en habilidades sociales para enfermeras de Atención Primaria

ABSTRACT

Objective:

to assess an educational intervention on social skills for nurses who work in Primary Health Care.

Method:

a qualitative research-intervention study, carried out in the municipalities covered by the 17th Health Regional of Paraná. It was developed in three interrelated stages: exploratory, where meetings were held with the managers to define the groups and logistics for running the course; intermediate, developed in meetings with different groups of nurses, addressing selected topics; assessment, in which the nurses developed a personal plan to improve their social skills.

Results:

participants were 57 nurses who acted as coordinators of Primary Care. They considered the educational intervention in social skills fundamental for positive changes in their professional performance.

Final considerations:

the educational intervention in social skills was assessed as an important strategy to strengthen the development of nurses’ managerial and care skills.

Descriptors:
Nursing; Health Management; Interpersonal Relations; Primary Health Care; Social Skills

Associação Brasileira de Enfermagem SGA Norte Quadra 603 Conj. "B" - Av. L2 Norte 70830-102 Brasília, DF, Brasil, Tel.: (55 61) 3226-0653, Fax: (55 61) 3225-4473 - Brasília - DF - Brazil
E-mail: reben@abennacional.org.br