The lack of humanization between health professionals and patients are becoming more common. We are not ethical, but we become ethical through our behavior. The hereby study interviews nurses who act in the hospital departments with the objective to identify the representation of the "other" (patient and familiar) in the relationship of nursing and to understand how these relationships occur. The study shows a clear dichotomy between theory and practice; nurses are, in most cases, unsatisfied with work and the recognition of the profession; there is difficulty in communicating with the patient without demonstrating authority; recognizing the importance of the family, however still not dealing with it.
Nursing; Interpersonal relations; Ethics, nursing; Comunication